Help
Impact Support
We’re here to help with the Impact app and website — sign-in, Teach Twin, your feed, privacy, and account deletion.
Contact us
Email us anytime. We typically respond within 1–2 business days.
App: Impact · Web: app.impactme.co
Common questions
- How do I sign in? Use Continue with Google on the login screen.
- What is Teach Twin? Tell Impact about your travel, career, goals, or life in plain language (or upload a document). Impact may ask a short follow-up, then personalizes your news feed.
- Why isn’t my feed updating? After teaching something, answer or skip any follow-up question. You can also pull down on the feed to refresh.
- Location permission: Optional. Used only to improve local relevance; you can deny it and still use the app.
- Notifications: Optional. Enable them in system settings if you want feed alerts.